24/7 Live-In Call Service
Our onboarding process focuses on the well-being of our patients and is supported by a 24/7 live in-call service that provides a fully integrated service offering. At MEDICALIFE, we take care of all the formalities so that our patients can sit back and relax during their stay and treatment without having to worry about organizational matters.
1. Contact with Center Team
The patient contacts our competent call center team
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2. Initial Assessment
Initial assessment of patient request and medical need
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3. Zoom Meeting
If required, personal online review meeting with our medical experts (via Zoom)
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4. Individual Treatment Requirements
Tailored offering based on patient preferences and individual treatment requirements
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5. Pre-Trip Orientation
Pre-trip orientation to complete all pre-departure preparations
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6. Personal Support
Personal support and individual welcome and onboarding process
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7. Stay in 5 Star Hotels
Most healthcare facilities in Turkey offer accommodation in first-class hotels, which are often located close to the clinic. Diese Hotels sind komfortabel und bieten Annehmlichkeiten, um Ihren Aufenthalt angenehm zu gestalten.
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8. Welcome and Discussion of the Process
Upon your arrival, you will be warmly welcomed and have a detailed discussion with our medical team. We will discuss the exact procedure of your treatment, answer all your questions and ensure that you feel well prepared and informed.
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9. Individual Care Throughout The Entire Stay
Throughout your stay in Turkey, doctors, nurses and other medical professionals will be on hand to ensure that you are comfortable and well cared for. You will be monitored regularly and receive support with any needs related to your treatment.
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10. Aftercare Period
After your treatment is completed, you will continue to be cared for by your medical team. You will receive aftercare instructions and schedule follow-up visits, either in person or via telemedicine.
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Finale: Discharge from Hospital
Discharge from hospital…
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